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HIDE
STAND
Premium room fragrances
Fragrance sample

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HIDE

STAND

Fragrance

App & Dashboard

Schedule & Management

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Diffuser Installation

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Fragrance result

Technisches Datenblatt

Diffuser Installation

Solve a problem

Onboarding

Technisches Datenblatt

How do you use a room fragrance tablet?

How do you eject a room fragrance tablet?

How long does a room fragrance tablet last?

How do you know if a room fragrance is empty?

Are the air freshener tablets recyclable?

What ingredients are used?

Where are the fragrance oils produced?

Sind die neuen Tabs kompatibel mit der älteren Version des HIDE Diffuser?

How do I create an account in the Revoltab app?

Where can I download the Revoltab app for iOS and Android?

How do I control my Revoltab devices via the dashboard (desktop)?

How does Revoltab protect my personal data?

My app is blocked

How can I log in to the Revoltab app?

How can I log out of my Revoltab account?

Forgot your password? How do I reset it?

How can I remove a Smart Diffuser from my "MY DEVICES" device overview?

How do I create a schedule?

How do I create a schedule for multiple diffusers?

How do I adjust a schedule?

How do I delete a schedule?

What are the advantages of a room fragrance subscription?

How does the subscription model work?

Wie aktiviere ich mein Abo?

Where can I get an overview of my subscriptions?

Can the room fragrance be changed in the subscription?

How long is the term of a subscription I billing?

Where is my order?

How can I return my delivery?

How do I create an account in the Revoltab app?

How do I create an account through the web browser?

I forgot my password. How can I log in?

No subcategories available
What is the ideal installation height for the Smart Diffuser HIDE?

The ideal installation height for the HIDE Smart Diffuser is approximately 30 cm above the floor (socket height) or approximately 100 cm above the floor (light switch height). These heights ensure optimal fragrance distribution and ease of use.

Danger:To ensure your smart diffuser functions reliably, please do not mount it in the ceiling or floor. The fragrance capsule contains liquid and may leak if installed horizontally. The safest position is always vertically on the wall.

How do I install the Smart Diffuser HIDE?

Step-by-step instructions
We recommend installation by a qualified professional.
  1. Turn off the power – Switch off the fuse, check for absence of power.
  2. Remove existing switch: Unscrew the cover and metal frame.
  3. Set aside the existing metal installation frame : Use the reusable or new installation frame included in the package.
  4. Connect the blue and brown/blue cables to the Smart Diffuser. Do not connect the protective conductor (yellow/green).
  5. Attach the diffuser to the metal installation frame : Observe the installation direction.
  6. To attach the Smart Diffuser: Screw it to the wall.
  7. Attaching the switch frame and revoltab inner frame : Slide the inner frame into the outer frame, ensuring that the signifier “r” is positioned in the upper left corner, then click in the Smart Diffuser.
  8. Do not insert the room fragrance tab yet.
  9. Turn on the power – Fuse on, LED flashing.
  10. Launch the app and add device placement.
  11. Scan the QR code on the diffuser.
  12. Follow the instructions in the app.
  13. Connect to the Wi-Fi network – the LED will blink green.
  14. Unscrew the fragrance tab lid.
  15. Insert the fragrance tab into the device.
    1. For optimal use, select your desired fragrance intensity and set a schedule.

    More information here

    App Download:

    Where is the best place to install the Smart Diffuser HIDE?

    The HIDE Smart Diffuser can be installed anywhere with a power outlet. The best placement is in the entrance area of a room, as this ensures optimal fragrance distribution. When using two devices, we recommend diagonal placement for even distribution.

    Tip for best fragrance distribution: Avoid placing the diffuser behind furniture or directly next to open windows; this ensures the fragrance spreads most evenly throughout the room. You can find more information on ideal room layout here.Hide Learn More – revoltab

    Can I install the Smart Diffuser HIDE myself?

    Installing the HIDE Smart Diffuser is generally simple and can be done by yourself, provided the safety regulations are followed. However, we recommend having the connection performed by a qualified electrician to ensure safe operation and eliminate any potential risks.

    How is the installation in a multiple switch carried out?

    Installation in a multi-switch (only in Switzerland) requires changing the installation frame, which is included in the delivery. Follow the steps in the video:
    Why can I barely smell the scent of my smart diffuser?

    If you only perceive a faint scent or no scent at all, it may be due to the positioning of the smart diffuser. Here are some common causes and solutions:

    • Ventilation shafts or air outlets:If the diffuser is placed near an active ventilation or air conditioning system, the fragrance stream will be diverted directly, significantly reducing the scent's perception.
    • Cool air currents:Cold air causes the fragrance to sink downwards. Avoid positioning the diffuser directly in a draft.
    • Windows and doors:Avoid placing it directly near open windows, exterior doors, or exits. The scent will dissipate too quickly.
    • Recommended installation height:Make sure the diffuser is installed at light switch or outlet height (approximately 30–100 cm above the floor). This allows for optimal fragrance distribution.
    • Check room size:In very large or heavily ventilated rooms, a single diffuser may not be sufficient. In such cases, we recommend using two units, positioned diagonally opposite each other.
    How do I adjust the fragrance intensity of my smart diffuser?

    You can individually adjust the fragrance intensity depending on the room size, personal preference or fragrance type.

    How do I optimize the fragrance experience?

    To enjoy the full fragrance experience, the right basic settings are crucial, especially if your diffuser is controlled by a schedule:

    Adjust fragrance intensity in the schedule:When creating your schedule, you can choose between “light,” “medium,” and “high” intensities.

    Set room size:In the app, select the appropriate room size for the area in which the diffuser will be used (between 10 m² and 40 m²).
    Why isn't my smart diffuser connecting to Wi-Fi?

    Here are simple steps you can take to quickly resolve the connection issue yourself, without any prior technical knowledge:

    • Check power supply:Make sure your diffuser is plugged in. The LED should be flashing orange or green.
    • Check Wi-Fi settings:The 2.4GHz band must be enabled (5GHz is not supported).
    • Update network list:Swipe down on your smartphone to refresh the Wi-Fi list.
    • Restart the app:Close the app completely (including in the background) and restart it. Add the device again.
    • Delete device from app:Remove the diffuser and start the onboarding process again.
    • Turning the fuse on and off:Turn it off briefly, wait a minute, and turn it back on. The diffuser will restart.
    The Smart Diffuser is not responding – what should I do?

    If your smart diffuser isn't responding, there could be several reasons. Depending on the LED color, you'll find the right solution here:

    Green:The diffuser is connected but is not receiving data from the app.
    Solution:Close the Revoltab app completely (including the background). Restart it and try connecting the diffuser again.

    Yellow: The diffuser has no connection to Wi-Fi or Bluetooth.
    Solution:Make sure the diffuser is properly powered. Enable Bluetooth on your smartphone. Ensure you have a stable Wi-Fi connection (2.4 GHz band). Make sure you're near your router.

    Blue: The diffuser is ready for use, but is not properly connected to the app or network.
    Solution:Please contact our support team. We will assist you personally.

    General note:A restart often helps. Disconnect the power supply briefly, wait a minute, and then turn it back on. The diffuser will then restart.

    Why is the fragrance/fill level of my room fragrance tab not displayed?
    • Carefully remove the air freshener tab from the device. Use the tab's sleeve to do this. This contains a magnet that safely and easily pulls the tab out of the diffuser. (If you're using the HIDE R02, remove the tab using the eject button on your app.)
    • Close the app completely (including in the background) and restart it.
    • Reinsert the air freshener tab. Make sure it's fully and correctly inserted.
    • If the display still does not appear, try a different air freshener tab (if available) to rule out a defect.
    Why can't I eject the room fragrance tab?

    Intermediate frame blocks the ejection
    Make sure the subframe is installed correctly.
    The «r» on the frame musttop leftbe positioned.

    Mechanical defect or ejection blockage
    If you hear a clicking sound when you press the eject button without anything moving, this could indicate a technical defect or assembly error.

    Incorrect assembly or tilted tab
    In rare cases, a tab may be jammed due to over-insertion. In this case, please contact our support team to ensure safe removal.
    How do I activate a new smart diffuser?

    Here's step-by-step instructions on how to install the app, add your device, and scan the QR code for successful Bluetooth and Wi-Fi setup.

    How do I create an account in the Revoltab app?

    To control your Revoltab smart devices, you need a free user account in the app. Here's how to create one step by step.



    How do I install the Smart Diffuser STAND?

    Setting up your Smart Diffuser STAND is particularly easy and requires no prior technical knowledge:

    Plug into socket:Connect the end of the cable to a working electrical outlet.

    Check LED display:Once the device is connected to power, the LED indicator will begin flashing. The diffuser is now ready for use.

    Where do I install the Smart Diffuser STAND?

    The Smart Diffuser STAND can be installed anywhere with a power outlet. The best placement is in the entrance area of a room, as this ensures optimal fragrance distribution. When using two devices, we recommend diagonal placement for even distribution.

    Tip for best fragrance distribution:
    Avoid placing the diffuser behind furniture or directly next to open windows to ensure the fragrance spreads evenly throughout the room. You can find more information on the ideal room layout here.here
    Why isn't my smart diffuser connecting to Wi-Fi?

    Here are simple steps you can take to quickly resolve the connection issue yourself, without any prior technical knowledge:

    • Check power supply:Make sure your diffuser is plugged in. The LED should be flashing orange or green.
    • Check Wi-Fi settings:The 2.4GHz band must be enabled (5GHz is not supported).
    • Update network list:Swipe down on your smartphone to refresh the Wi-Fi list.
    • Restart the app:Close the app completely (including in the background) and restart it. Add the device again.
    • Delete device from app:Remove the diffuser and start the onboarding process again.
    • Turning the fuse on and off:Turn it off briefly, wait a minute, and turn it back on. The diffuser will restart.
    The Smart Diffuser is not responding – what should I do?

    If your smart diffuser isn't responding, there could be several reasons. Depending on the LED color, you'll find the right solution here:

    Green:The diffuser is connected but is not receiving data from the app.
    Solution:Close the Revoltab app completely (including the background). Restart it and try connecting the diffuser again.

    Yellow: The diffuser has no connection to Wi-Fi or Bluetooth.
    Solution:Make sure the diffuser is properly powered. Enable Bluetooth on your smartphone. Ensure you have a stable Wi-Fi connection (2.4 GHz band). Make sure you're near your router.

    Blue: The diffuser is ready for use, but is not properly connected to the app or network.
    Solution:Please contact our support team. We will assist you personally.

    General note:A restart often helps. Briefly disconnect the power supply, wait a minute, and then turn it back on. The diffuser will then restart.

    Why is the fragrance/fill level of my room fragrance tab not displayed?
    • Carefully remove the air freshener tab from the device. Use the tab's sleeve to do this. This contains a magnet that safely and easily pulls the tab out of the diffuser. (If you're using the HIDE R02, remove the tab using the eject button on your app.)
    • Close the app completely (including in the background) and restart it.
    • Reinsert the air freshener tab. Make sure it's fully and correctly inserted.
    • If the display still does not appear, try a different air freshener tab (if available) to rule out a defect.
    Why can't I eject the room fragrance tab?

    Intermediate frame blocks the ejection
    Make sure the subframe is installed correctly.
    The «r» on the frame musttop leftbe positioned.

    Mechanical defect or ejection blockage
    If you hear a clicking sound when you press the eject button without anything moving, this could indicate a technical defect or assembly error.

    Incorrect assembly or tilted tab
    In rare cases, a tab may be jammed due to over-insertion. In this case, please contact our support team to ensure safe removal.
    How do I activate a new smart diffuser?

    Here's step-by-step instructions on how to install the app, add your device, and scan the QR code for successful Bluetooth and Wi-Fi setup.

    How do I create an account in the Revoltab app?

    To control your Revoltab smart devices, you need a free user account in the app. Here's how to create one step by step.

    How do you use a room fragrance tablet?

    Please follow the steps:

    • Remove Tab Cover
    • Lock in OPEN position
    • Place in the diffuser

    How do you eject a room fragrance tablet?

    How long does a room fragrance tablet last?

    A room fragrance tablet lasts up to 250 hours on average, depending on the selected fragrance intensity and duration of use. You can view the current fill level at any time via the Revoltab app or the dashboard. You'll also be notified in advance when a tablet change or reorder is necessary.

    How do you know if a room fragrance is empty?

    With the Revoltab app or the integrated dashboard, you can keep an eye on the fill level at all times. The tab's consumption is automatically recorded and clearly displayed, including an early notification when the fragrance is running low. You'll receive a clear fill level indicator in percentage, showing you exactly how much fragrance is left.

    Are the air freshener tablets recyclable?

    The Revoltab system is designed for sustainability: All used air freshener tabs are fully recyclable. After use, you can simply return the empty tabs to Revoltab. We handle the entire recycling process for you.

    What ingredients are used?

    Revoltab room fragrance tablets are made from carefully selected fragrances. Our perfumers useessential oilscombined with other high-quality,vegan fragrancesto create a long-lasting and pleasant fragrance experience. All ingredients meet the strict requirements of theIFRA standards(International Fragrance Association). This guarantees the highest quality, safety, and compatibility. Our fragrances are created in close collaboration with experienced perfumers and surprise with their creative scent profiles, from fresh to warm, from subtle to intense.

    Where are the fragrance oils produced?

    Our fragrance oils are developed entirely in Switzerland, with the utmost care and according to the strictest quality standards. We combine natural and innovative fragrance ingredients to create a unique fragrance experience.

    Ja, die neuen Raumduft Tabs passen in jede Version des HIDE und STAND Diffusers.

    1. INNENRAHMEN PRÜFEN
    Stelle sicher, dass der kleine Signifier im oberen linken Ecken positioniert ist. 

    2. VERSCHLUSS AUFDREHEN
    Tab Cover lösen und Verschlussdeckel vorsichtig aufdrehen.


    3. RAUMDUFT TAB EINSETZEN
    Neuer Raumduft Tab langsam und gerade einsetzen.

    4. RAUMDUFT TAB ENTFERNEN
    Bei Tab Leerstand mit dem magnetischen Tab Cover den Tab herausnehmen.

    How do I create an account in the Revoltab app?

    To control your Revoltab smart devices, you need a free user account in the app. Here's how to create one step by step.

    Where can I download the Revoltab app for iOS and Android?

    The Revoltab app is available free of charge for both operating systems.
    With just one click, you can download the Revoltab app directly from the respective store and install it on your smartphone:

    Apple Store

    Google Play Store

    Once the app is installed, you can register, control and manage your Smart Diffuser anytime, anywhere.

    How do I control my Revoltab devices via the dashboard (desktop)?

    You can easily control your Revoltab devices via the dashboard in your browser.

    • Open the browser and callhttps://my.revoltab.comon.
    • Log in with your Revoltab account.
    • If you don't have an account yet, you can register directly.
    • After logging in, you will have access to all functions and can manage, control and configure your devices.

    How does Revoltab protect my personal data?

    Your security is our top priority at Revoltab. That's why all transmitted data is encrypted and processed according to the latest security standards. The Revoltab app uses advanced technologies to reliably protect your user data, both during registration and while using the app and dashboard.

    My app is blocked

    If your Revoltab app is unresponsive or blocked, you can try the following troubleshooting steps:

    • Close the app completely (even in the background).
    • Restart the app.
    • Check if the latest version is installed.

    Apple Store

    Android Play Store

    How can I log in to the Revoltab app?

    In this video you will learn step by step how to register in the Revoltab app:

    How can I log out of my Revoltab account?

    This video shows you step by step how to log out of your account safely.

    Forgot your password? How do I reset my password?

    If you have forgotten your password, you can reset it in just a few steps:

    • Open your browser and go to https://my.revoltab.comon.
    • Click on “Forgot password” in the login form.
    • Enter the email address you used to create your account.
    • You will then receive a link to reset your password via email.
    • Important: Please also check your spam folder if you don't find an email in your inbox.
    • Follow the link and choose a new password.

    To remove a Smart Diffuser from your "MY DEVICES" overview, follow these steps:
    1. Go to the "MY DEVICES" overview in your APP.
    2. Select the device to be removed.
    3. Scroll all the way down in the specific section and click "Remove location".

    How do I create a schedule?

    With the schedule feature, you can specify when your Revoltab should start and stop automatically. In the following video, we'll show you step by step how to create a customized schedule directly in the app:

    How do I create a schedule for multiple diffusers?

    The Revoltab app allows you to manage multiple diffusers simultaneously, ideal for larger spaces or multiple rooms. In this video, we show you exactly how to set up a shared schedule for multiple diffusers in just a few steps:

    How do I adjust a schedule?

    If you'd like to change your diffuser routine, you can edit existing schedules at any time in the Revoltab app. Watch the video to learn how to easily make changes to your schedule:

    How do I delete a schedule?

    If you no longer need a schedule you've created, you can delete it in just a few steps directly from the Revoltab app. The following video shows you exactly how:

    What are the advantages of a room fragrance subscription?

    With the revoltab room fragrance subscription, you not only receive attractive price advantages, but also an intelligent system that automatically adapts to your actual fragrance consumption.

    Here's how the subscription model works compared to individual purchases:

    Services
    		 All-inclusive subscription  Essential subscription

    Classic subscription 

    		 Individual purchase diffuser
    Price for Smart Diffuser for free

    HIDE: 89.-

    STAND:139.-

    		 without diffuser

    HIDE: 149.-

    STAND: 229.-
    Monthly costs

    HIDE: 39.- / month

    STAND: 44.-/ month

    		 27.- / month 27.- / month none
    Automatic Tab Delivery ✓ (in case of vacancy) ✓ (in case of vacancy) ✓ (in case of vacancy) ✕ (over runtime)
    Room fragrance change ✓ (with every delivery) ✓ (with every delivery) ✓ (with every delivery) ✓ (when ordering)
    including shipping costs ✓ ✓ ✓ free of charge from 100.-
    Warranty extension ✓  (over runtime) ✓  (over runtime) ✓  (over runtime) ✕
    Special Fragrance Editions ✓ ✕ ✓ ✕
    Duration 12 months 6 months 12 months ✕
    Termination After 12 months, 1 month deadline After 6 months, 1 month deadline After 12 months, 1 month deadline –

    How does the subscription model work?

    With the revoltab room fragrance subscription, you not only receive your favorite fragrance regularly, but also a clever system tailored to your actual consumption.

    This is how the subscription works in detail:

    • Choose your diffuser & room fragrance directly in the revoltab online shop.
    • Start with the Essential or All Inclusive subscription – depending on the duration and range of benefits.
    • As soon as the fill level of your room fragrance tab falls below 15%, your smart diffuser detects this automatically.
    • A new fragrance capsule will be delivered just-in-time, without you having to order it yourself.
    • You can flexibly change the fragrance before each delivery.
    • The new tab will be conveniently delivered to you by mail.
    • The subscription includes a maximum of one room fragrance tablet per month. You can reorder additional capsules at any time if needed.

    Wie aktiviere ich mein Abo?

    Beim Abschluss eines All Inclusive,- Essential-oder Classic- Abos, wird automatisch ein Abo-Code generiert und per Email zugestellt. Im Nachgang an die Aktivierung des Smart Diffusers, kannst du das Abo mit dem Code in der App aktivieren. Solltest du keinen Code erhalten hast, melde dich bitte über den Contact.

    Where can I get an overview of my subscriptions?

    You can easily view your active Revoltab subscriptions at any time via your user account.

    • To do this, go to your personal customer account and log in.
    • In the dashboard overview, click on the “Subscriptions” section.
    • There you will find all information about your active subscriptions, including delivery status and options for tracking your orders.

    Can the room fragrance be changed in the subscription?

    As soon as your next Revoltab subscription delivery is due, you'll automatically receive a notification via email or push notification 7 days in advance. This gives you plenty of time to make any changes.

    How long is the term of a subscription I billing?

    Our two subscription models have different minimum terms:

    All-inclusive subscription: 12-month term, with monthly billing of CHF 39.–

    Essential subscription: 6 months term, with monthly billing of CHF 27.–

    Billing is automatically processed via the payment method stored in the customer account. After the minimum term expires, the subscription is automatically renewed and can be terminated with one month's notice.

    Where is my order?

    How to find your order:

    • Click here and log in to your customer account.
    • Open the “Orders” section in the dashboard.
    • Select the desired order.
    • There you can see the current status and track the shipment.
    • If your order has already been shipped, you will also find your package's tracking number there.

    How can I return my delivery?

    To return a delivery, please send an email to office@revoltab.com .

    I forgot my password. How can I log in?

    If you have forgotten your password, you can reset it in just a few steps:

    • Open your browser and go tohttps://my.revoltab.comon.
    • Click on “Forgot password” in the login form.
    • Enter the email address you used to create your account.
    • You will then receive a link to reset your password via email.
    • Important: Please also check your spam folder if you don't find an email in your inbox.
    • Follow the link and choose a new password.

    How do I create an account through the web browser?

    To create a Revoltab account through your web browser, simply follow these steps:

    • Open your preferred browser and go tohttps://my.revoltab.com.
    • Click “Register” on the registration form.
    • Enter your email address and a secure password.
    • Confirm your email address using the link you receive by email.
    • After confirmation, you can log in and use your account.

    I forgot my password. How can I log in?

    If you have forgotten your password, you can reset it in just a few steps:

    • Open your browser and go tohttps://my.revoltab.comon.
    • Click on “Forgot password” in the login form.
    • Enter the email address you used to create your account.
    • You will then receive a link to reset your password via email.
    • Important: Please also check your spam folder if you don't find an email in your inbox.
    • Follow the link and choose a new password.

    No FAQs available

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